JOBS IN INTERACTIVE RESORTS

Admin Assistant

Potential to become a permanent role 

Salary: £17,000

Full-time temporary position 

We are seeking well-organised, motivated and cheerful admin/customer service assistants to join our fun, busy team and provide after-sales care for our clients during the busy winter season. The successful candidates will receive full training and gain a wealth of experience in administration, customer services and travel. The ideal applicants will be available for an immediate start.

The role:

As an admin assistant, you will work across all aspects of admin/customer service in the lead-up to our clients’ holidays. When our sales team make new bookings, you will confirm the details with the relevant tour operators and deal with our clients’ post-booking queries via telephone, e-mail and our online message system. You will put together quotes for equipment hire, ski lessons and other extras –  adding these to bookings – and process customer payments. You’ll be responsible for checking and filing supplier invoices, as well as making any necessary amendments to bookings if requested by clients. Above all, you will help our customers have as smooth an experience as possible.


Personal specification:

Necessary:

- Customer service experience/office administration experience

- Confident telephone manner

- Excellent communication skills

- Ability to deliver high standards of customer service, even under pressure

- Meticulous attention to detail

- Pride in your work

- Good level of computer literacy

Desirable:

- Knowledge of/experience in the travel industry

- Conscientious, highly motivated and organised

- Sociable and outgoing, with a good sense of humour

- Flexible and committed team player

- Good numeracy skills

If this sounds like a position you might be interested in, please send your CV and a cover letter to amy@interactiveresorts.co.uk, stating the date on which you are available to start.

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